Internal Communications Lead Officer

JOB PURPOSE:

To support APICORP’s Corporates Communications Function in leading and executing companywide internal communications and engagement strategy.

DUTIES & RESPONSIBILITIES:

• Support the communications and outreach function with developing the internal communications strategy – including alignment with internal PAICORP stakeholders and in line Support the Director of Corporate Communications in developing and executing a strategy to increase understanding and confidence in overall business goals with the business strategy and direction
• Lead the execution of several activities under the internal communications and employee engagement function, in direct collaboration with HR and the wider internal stakeholders’ groups within the organization
• Lead the design and execution of the different change management initiatives and rollout of strategic projects and plans internally in direct collaboration with the different stakeholder involved within the organization
• Lead the functional reporting for internal communications on a quarterly and annual basis, in line with the overall internal communication plan.
• Work with the wider communications teams to ensure proper integration of overall communications strategy within the internal communications function, including content creation for internal channels, and develop new internal communications channels including LinkedIn and careers page on APICORP’s website
• Lead on all logistics and execution related to internal events and key meetings including but not limited to town hall meetings, employee recognition events, various programs, employee gatherings and internal periodic events.

QUALIFICATIONS & SKILLS:

• Bachelor's degree, master’s degree is a plus
• Required: 0-2 years’ work experience, knowledge of digital platforms is a must, creative thinker, problem solver, can perform well under pressure, and ability to work with a highly diverse culture.
• Technical: MS Office (mainly Excel and PowerPoint)
• Language: excellent communication skills in English and Arabic

Behavioral Competency:

Business Insight:

• Breaks business issues down and analyses them
• Solves problems using tried and tested approaches
• Draws in a subject matter expert to help you test and develop your ideas
• Considers the likely causes of problems based on experience                                   Customer Focus:
• Recognizes the differing needs of businesses, cultures and locations
• Adapts solutions to meet customer requirements
• Reacts to challenges faced by customers and demonstrate flexibility, supporting them to achieve their objectives
• Takes personal responsibility to resolve customer issues
• Developing Others:
• Provides useful training and shares expertise in a helpful and useful manner and practical support, such as detailed instructions and on-the-job demonstrations
• May arrange or conduct training sessions to share useful knowledge
• Gives reasons and rationale with instructions
• Asks questions, gives tests, or uses other methods to verify that others have understood the instructions
• Builds Networks:
• Cultivates a network of people across a variety of functions and business units
• Uses networking skills to reach people who can provide insight and influence outcomes
• Uses relationship networks to exchange ideas and knowledge
• Impact and Influence:
• Understands priorities, style and approach of relevant key stakeholders
• Structures communication around a central idea to ensure understanding
• Takes a number of planned, considered steps to drive change and persuade others
• Positions experts or other influential people to influence individuals using their specific knowledge, experience or position
• Instills Trust
• Meets commitments by staying true to agreements and decisions that he or she makes
• Takes pride in being trustworthy
• Is honest in relations with customers, team members and other stakeholders
• Acts on values when it is difficult to do so